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Shopping Information
- How long will delivery take?
- mostly 3- 10 days. but higher shipping fee, provide tacked information
- What exactly happens after ordering?
- fulfill order in 24 hours, after that, we don’t allow refund. processing time 1-2 days.
- Do I receive an invoice for my order?
- sure, If you need, we can provide.
Payment Information
- When the order payment is taken of my bank account?
- if you order, we will charge immediately.
- What is wishlist?
- bulk buy purpose
- What should I do if I receive a damaged or wrong product?
- take a photo and send to us via email, we will process to change or refund
- Can I change or cancel my order?
- sure, but if it’s been fulfilled, we don’t allow that
- What is “package tracking” in my orders?
- normally USPS