Shopping Information

  • How long will delivery take?
  • mostly 3- 10 days. but higher shipping fee, provide tacked information
  • What exactly happens after ordering?
  • fulfill order in 24 hours, after that, we don’t allow refund. processing time 1-2 days.
  • Do I receive an invoice for my order?
  • sure, If you need, we can provide.

Payment Information

  • When the order payment is taken of my bank account?
  • if you order, we will charge immediately.
  • What is wishlist?
  • bulk buy purpose
  • What should I do if I receive a damaged or wrong product?
  • take a photo and send to us via email, we will process to change or refund
  • Can I change or cancel my order?
  • sure, but if it’s been fulfilled, we don’t allow that
  • What is “package tracking” in my orders?
  • normally USPS