FAQs

Shopping Information

How long will delivery take?
mostly 3- 10 days. but higher shipping fee, provide tacked information
What exactly happens after ordering?
fulfill order in 24 hours, after that, we don’t allow refund. processing time 1-2 days.
Do I receive an invoice for my order?
sure, If you need, we can provide.

Payment Information

When the order payment is taken of my bank account?
if you order, we will charge immediately.
What is wishlist?
bulk buy purpose
What should I do if I receive a damaged or wrong product?
take a photo and send to us via email, we will process to change or refund
Can I change or cancel my order?
sure, but if it’s been fulfilled, we don’t allow that
What is "package tracking" in my orders?
normally USPS